Founder Spotlight: Jean De Ramon of Sprout Solutions
Patrick Gentry
Founder
Spotlight: Jean De Ramon of Sprout Solutions
The
Symbol of Growth and Vitality
by Jean De Ramon
With
the continual advancement of technology, there is a need for businesses to
augment their practices to be able to keep up with the competition. One of the
main problems that many Filipino businesses face is the payroll and human
resource (HR) issue that is vital to their growth. Being able to deliver
satisfaction to their customers is important, but it is also necessary to
always put their employees’ satisfaction first. With the software Sprout Solutions offers, payroll, HR,
and even recruitment difficulties would be addressed with ease. As CEO and
co-founder Patrick Gentry said during his interview with TechShake, “We want to focus on the unique challenges found in the
Philippine market.”
How sprouts turned into numerous opportunities
Patrick
first came to the Philippines to help a friend in starting a business process
outsourcing (BPO) company, which later became KMC Solutions Inc. He was present during its early phase and is now
a shareholder. He then decided to stay for two more months for his vacation,
but it soon paved way for the beginning of Sprout
Solutions. The company was first coded in 2009 with the BPO industry as its
main target market. But for the past few years, it has been providing its services to an extensive list of clients such
as Shakey's Pizza, Century Pacific, and the Red Crab group. His wife, Alexandria Gentry, helped in establishing
the company by using her experience in creating a company culture where every
employee is valued. Having the right company culture breeds employee loyalty.
Why the sprouts continue to grow amidst the
challenges
When
asked what the biggest challenge that Sprout
Solutions has faced is, Patrick says that it would be the not the lack of
market understanding but the market itself for business software. He sees the
challenges they are facing to be the greatest opportunities. Though they are
planning on expanding the company’s services to other developing countries like
India, he assures that they will continue to business here since the country
has a tremendous need for software. They are also focused on bringing better
service to their clients especially on gathering data, where the true value of
the business lies. He also adds that data gives the client insights on how
their company is doing through analytics.
How sprouts can create an ecosystem as a breeding
ground for employees
His
dad, who was a family doctor that had his own office, was the one who
influenced him to become an entrepreneur. “I inherited his mindset of freedom
and being able to dictate what goes on the business,” he shares with TechShake. Patrick thinks that the
country is brooding with a lot of opportunities. He is certain that Filipinos
just need to be reminded that they can actually do it. Though many are
conservative, he believes that we can get out of that thinking by establishing
an ecosystem where it will breed entrepreneurs. Being able to be fully
dedicated to your work is the reason behind an entrepreneur’s success. It is
not about working hard but working smart by focusing and getting the right
people in the room to train them in achieving success. Future entrepreneurs
must keep in mind that they make their own luck by putting an effort in their
businesses.
Before
ending the interview, Patrick also advises foreign businessmen who want to
build a startup here to “soak in the country first" by connecting with the
communities to have a good idea of starting a business. And for those that
already have the idea on what business to do, the same advice applies because,
for him, it is important to really know the people you are going to work with.
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